Search | Contact Us | Site Map | Locations | Privacy  
MRSI (Marketing Research Services Inc.)  

 
   
FOR MORE INFORMATION


You are here: Home > Industries We Serve > Business-to-Business

B2B Research Services

Today's B2B world offers no room for complacency. Competition is increasing, budgets are tight, and customers want products and services yesterday. How do you keep ahead of the competition?

MRSI knows how crucial it is to fully understand your competitive environment, stay on top of the latest trends and emerging issues, and most importantly to understand your customers and potential customers. With custom B2B marketing research experience across a wide range of categories we can help you develop relevant and effective marketing strategies.

Hard-to-Reach Professionals
It's likely that the decision makers you need to reach have jammed packed schedules. We understand the time demands faced by business professionals and are skilled in reaching the right respondent through the maze of gatekeepers and voicemail. Plus, with access to powerful online business panels we can help you conduct highly-targeted marketing research with these professionals.

To find out more about how we reach these busy professionals click here.

Business-to-Business Opportunities
Understanding your customer is more important than ever in B2B marketing. It requires a thorough, deeper understanding of not just behavior, but also attitudes, beliefs, emotions, and values. MRSI's custom qualitative marketing research and quantitative marketing research solutions can help you do just that as well as help you gauge customer needs and evaluate new market opportunities.

Market Dynamics
Technology, particularly the Internet, has had a major impact on the business world today and influences everything from operations to customer and supplier relationships to marketing, and creates even more complex market dynamics. With increased competition, an array of must-have services, features, and initiatives factor into the formula for success.

Companies need to be able to effectively develop and communicate their competitive advantage to current and potential customers. MRSI can help you better understand your competitive landscape, market demand, and the perception of your brand so you have the insight necessary to increase your market share.

Marketing Accountability
Marketers are being held more accountable than ever. Given the slew of global competitors, tight budgets, and corporate scandals marketers must be able to prove the effectiveness and adequacy of their efforts. What programs best generate response? What attributes drive purchase in your category? Why do customers purchase your products over your competitors'? MRSI can provide you with the actionable insight necessary for success.

What's your Objective?
Touching on the latest goals in the industry, BtoB Magazine's "2006 Marketing Priorities and Plans" survey found that many respondents will be working towards customer acquisition, brand awareness, and customer retention. Other goals mentioned were entering new markets, generating leads, increasing revenue, growing market share, and proving ROI.

We can help you compete with our specialized insight in:

  • New Product/Service Concept Testing & Product Re-Design
  • Market Dynamics Analysis
  • Benefits & Barriers Research
  • New Market Evaluation
  • Customer Satisfaction & Loyalty
  • And More!

Our Tools
Utilizing our B2B experience and qualitative and quantitative marketing research methods, MRSI can help you take your B2B marketing to the next level. Here are examples of some of the research tools we use.

Qualitative Research Tools:

  • Business Customer Focus Groups
  • In-Depth One-On-One Interviews
  • "Customer Advisory Group" Meetings

Quantitative Research Tools:

A CASE STUDY:

THE ISSUE:
A client offered software services for human resource professionals. Customer needs were changing at a rapid pace. This resulted in a need to research issues as they arose, but the cost of reaching this group was too expensive to continually initiate new research studies.

Our client needed fast answers to issues as they surfaced in the marketplace. In addition, R&D was developing new enhancements to the software solutions. To focus the development effort on the right customer needs, a mechanism for customer feedback was needed.

The system had to have immediate availability (to address the idea when it is born) and fast feedback (to decide whether or not to pursue development). And it had to be affordable!

THE SOLUTION:
A custom Internet panel of human resource professionals was recruited. This provided a ready source of qualified respondents with the ability to reach them fast. As our client identified issues, we were able to provide actionable data for them in less than a week. Using our Online iN-Site technology we kept the study costs affordable.

BUSINESS IMPLICATION:
Our client was able to answer questions that were previously cost prohibitive. Decisions were able to be made with customer input, instead of marketer's intuition. The panel was like having a group of customers just down the hall to talk to. Imagine management raising an issue today, and being able to provide a cost-effective answer by the time they meet again next week!

Find out more today!
For more information on how MRSI can help you gain marketing insight from these hard-to-reach professionals, contact us at 513-579-1555 or use one of our online forms to quickly request additional information or to request a proposal.



Design and Development by Matschca Design, Inc.
All Rights Reserved
Copyright 2003 Marketing Research Services, Inc.

an
company

Corporate Headquarters |  Cincinnati, Ohio 45202 |  1-800-SAY-MRSI |  513-579-1555 (phone) |  info@mrsi.com (e-mail)