MRSI has the expertise and facilities
required for all your telephone research needs. Our
national telephone interviewing center, located in Cincinnati,
Ohio, is one of the most advanced telephone data collection
centers in the country, providing efficient, high quality
data collection that is flexible enough to meet the
needs of any organization.
MRSI has been an industry leader in
technology and research innovation since 1973. We were
the 2nd US firm to adopt CATI (computer-assisted telephone
interviewing) in the early 1980's. We were also pioneers
in the development of predictive dialing for the research
industry. This technology maximizes productivity and
reduces costs by automatically dialing numbers and screening
out the no answers, busy signals, answering machines
and error tones.
Why should you choose MRSI for your
telephone research needs?
- State-of-the-art phone center with 100 percent CATI
interviewing.
- 96 interviewing stations networked with Predictive
DialerTM technology.
- IVR (interactive voice response) interviewing technology.
- ACD (automated call distributor) technology to
effectively manage inbound calls.
- Ability to e-mail and fax directly from the interviewer's
station allowing us to instantaneously send relevant
materials to interviewees.
- "Anytime" remote monitoring from your location.
Plus, our quality control measures
are second to none. We have a low interviewer to supervisor
ratio and offer quality-based incentives. MRSI has one
of the most comprehensive training programs in the industry
for new interviewers and regular ongoing training. Studies
are personally briefed and monitored by project team
members and we also encourage you to monitor your projects
either from the comfort of your office or by visiting
us.
As a full-service marketing research
and data collection company since 1973, MRSI has the
resources and expertise to execute all phases of your
data collection projects. We tailor our services to
meet your needs and provide whatever level of project
consultation you require.
Learn more about how our telephone
data collection services can help with your next project
today! Call 513-579-1555 or use one of our online
forms to quickly request
additional information or to request
a proposal.
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and Development by Matschca
Design, Inc.
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Copyright 2003 Marketing Research Services, Inc.
