MRSI - Identifying opportunity through custom research

Quantitative Research

MRSI has extensive quantitative research experience, backed by a team of proactive, responsive researchers, and offers an array of tools and techniques for quantitative data collection including:

Online Research

MRSI is your source for online research. With over two million completed surveys for over 2,000 studies in the past few years, MRSI and our iResearch® technology provide one-stop shopping for
cost-effective online research. Our extensive online research experience spans industries from consumer products to healthcare to financial services and across audiences such as consumers, children and teens, professionals, and high-income respondents.

iResearch powers a collection of our online research tools including:

  • Census Balancer® - A proprietary technique used to produce a demographically representative online sample based on age, gender, geography, race, ethnicity, and education.
  • Concept Highlighter® - Visual tool that uses heat map approach to allow respondents to highlight concept elements that may influence purchase.
  • MaxDiff (Maximum Difference Scaling) - A technique that determines what attributes or items are most important or most preferred among consumers with more clarity and ease than traditional ratings.
  • mrExpress® - An online research service that provides quick, insightful answers at a fraction of the cost of traditional custom research.
  • iShelf® Online Shelf Testing - An interactive tool that simulates a store shelf for product tests, package tests and more.
  • Online Qualitative Sessions - Live qualitative interview sessions powered by iModerate® that can be incorporated into MRSI's custom online quantitative surveys.

Plus, iResearch is the primary data collection mode for our ConScan® online concept screening, ConSelect® online concept testing, and ProSelect® online product testing products.

Our iResearch technology combined with our technical expertise provides the flexibility and muscle necessary to handle your online research projects from the most basic to the most complex. We'll manage your entire project in-house including custom design, data collection and analysis, ensuring maximum security and flexibility throughout the process.

With real-time access to results and the ability to update reports as often as you need during data collection, MRSI saves you valuable time versus traditional methods on your online research projects.

Plus, we provide multiple ways to access your target audience. We partner with major panel providers to tap into some of the largest online panels available and can also develop custom panels, or conduct online interviewing with an internal list of consumers or customers you may have.

What's more, we've helped many of our long-standing clients smoothly transition from traditional research methods to online research for its cost savings, convenience and faster results.

In-Person Interviewing

MRSI's full-service capabilities include what we, and many of our clients, believe to be the highest quality in-person interviewing available. Our national roster of over 200 approved field agencies is continually updated, giving you complete geographic flexibility in your intercept or central location research projects. We maintain strong partnerships with this extensive network of data collection agencies.

MRSI is committed to total quality control for your projects. From personally briefing facilities before each project begins to monitoring field execution from start to finish to validating completed surveys and recording field agency performance measures into our database, we ensure only top performers earn our business. In addition, we maintain a strong relationship with a network of trained field auditors who regularly monitor facilities and have developed an incentive program to reward our facility partners that excel over time.

Telephone Center

MRSI conducts over 250,000 telephone interviews per year and has the expertise, flexibility and facilities required for all of your telephone research needs. Our state-of-the-art call center in Cincinnati, Ohio offers:

  • 100 percent CATI interviewing
  • 96 interviewing stations networked with Predictive Dialer™ technology
  • IVR (interactive voice response) interviewing technology
  • ACD (automated call distributor) technology to effectively manage inbound calls
  • E-mail and fax capability directly from interviewer stations to instantaneously send relevant materials to respondents
  • "Anytime" remote monitoring from your location

Plus, our quality control measures are second to none. We have a low interviewer to supervisor ratio and offer quality-based incentives. MRSI has one of the most comprehensive training programs in the industry for new interviewers and regular ongoing training. Studies are personally briefed and monitored by project team members and we also encourage you to monitor your projects either from the comfort of your office or by visiting us.

Contact MRSI for more information on our Quantitative Research Services today!

More About Our Expertise
Quantiative Research Case Studies
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