Advertisers of the 21st century face
more challenges than ever, and this is largely due to
one very important factor: change. These changes vary
in intensity and duration, but whether it's the changes
the United States has seen in consumer demographics
or the changes in the newest, most cost-effective way
to target to these consumers, all of these changes impact
the way that advertising today is done.
MRSI helps advertising and marketing
agencies sort through the "clutter" of this busy and
ever-changing world. With customized marketing research,
we can help you understand who your target is (demographics)
and what they are like (psychographics). We can also
help you develop insights and understanding into what
communication strategies work, which messages are reaching
or not, the impact the message is having on product
appeal, which media is more effective … and more!
Let us partner with you! We offer
a full gamut of marketing research options …
- Consumer Understanding - Values, Habits and Practices
- Brand Understanding and Imagery Assessment
- Concept
Development
- Concept
Assessment and Testing
- Creative Development and Assessment
- Execution Development and Assessment
- Pre and Post Advertising Testing
- Tracking
We have helped many of our
clients, like you; optimize product positioning
and advertising strategy.
In very short and precise information
bites, your advertising needs to be able to immediately
relate to your evolving target consumer. Advertising
in this modern world is not so much about how the product
or service can improve the user's life, but more about
how it relates to the consumer and his or her life.
The way that today's advertisers are
successfully communicating with consumers is largely
dependent on new and popular technologies. These new
technologies provide advertisers with a wide array of
media options which can be cost effective when used
in the proper way.
The American Association of Advertising
Agencies (AAAA) has found that while today's American
adult consumers still consider traditional sources of
media such as the newspaper and broadcast television
credible sources of news and information, today's younger
consumers are partial to newer media sources. These
young consumers are never seen without the latest gadgets
on the market and this means that effectively reaching
consumers involves the use of a multitude of different
digital devices.
Today's consumers have different wants,
needs, and expectations than consumers of the past.
They are more informed and educated on common marketing
practices and their expectations have risen considerably
when it comes to purchases. They exercise more control
over which advertising messages they will and will not
listen to, they are not passive.
According to Brandweek's 2005 Customer
Loyalty Index, consumer expectations have increased
in categories from financial institutions to fast food.
Identifying and connecting with today's consumers is
a much larger task than ever for advertisers.
To advertise in a relevant and effective
way, you need to understand who your target is, what
they are like, what they want, what message is most
effective, and what is the best way to reach them. This
involves extensive knowledge of your market and its
wants and needs. Without this in-depth understanding
of your consumers it makes it nearly impossible to connect
with them a way that is attracts their attention.
Consumer attitudes, behaviors, and
perceptions are constantly undergoing changes and the
population is dividing into smaller, clustered groups,
each with its own special interests, lifestyles, and
affinity for particular goods and services. Every market
will not respond the same to the same advertising practices;
this is why a clear understanding your target market
is so crucial to the overall effort.
A CASE STUDY:
THE ISSUE:
A company and its ad agency were in the process of developing
a communications plan with the most relevant and effective
messaging strategy. Extensive demographic research had
been conducted and they had a good understanding of
the "who," "when" and "what". They did not, however,
have a good understanding of the reasons why consumers
purchased or did not purchase their product.
THE SOLUTION:
MRSI designed a thorough qualitative
marketing research study with advanced and specialized
projective techniques to identify those reasons, including
emotional drivers and motivations, which influence the
purchase of the product. These techniques allowed the
company to identify perceived obstacles or barriers,
both rational and emotional, which preclude people from
buying the product more often or at all.
BUSINESS IMPLICATION:
MRSI was able to show through the marketing research
that the company's current campaign was on target with
people who currently purchase the product frequently,
but that the message was less relevant to those who
purchase infrequently and that the campaign actually
alienates or exacerbates the negative perceptions of
those who do not currently buy.
Research determined that the company
needed to reposition its brand and offerings in order
to connect more effectively with those who buy the product
less frequently or those who do not buy it at all. Specifically,
the company and agency needed to re-invent the product
imagery to something more uplifting and less stereotypical.
Armed with this information, the agency was able to
develop a communications plan and messaging strategy
that address misconceptions and entices people to buy.
Find out more today!
For more information on how MRSI can help your
advertising or marketing agency gain consumer insight,
call us at 513-579-1555 or use one of our online forms
to quickly request
additional information or to request
a proposal.

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