MRSI - Identifying opportunity through custom research

News

We want to keep you in the loop on our latest and greatest, whether it's conferences where you'll find us, new additions to our research team, introductions to new research offerings, or just things we think you'd like to know. Find out what we're up to below.

MRSI Welcomes Lauren Wagner as Senior Account Executive

Wagner has extensive experience in consumer packaged goods as well as research among Hispanics. Her specialties include concept and product testing, packaging and advertising evaluation, awareness and usage studies, and attitudinal segmentation. 

She brings a wealth of client-side experience to MRSI, with classical training from General Foods and The Clorox Company, followed by marketing research leadership positions at Armor All Products and Jack in the Box Restaurants. Wagner also directed regional research for Coca-Cola among teens and Hispanics and strategic research at Con Agra.  

MRSI's EVP group client services and marketing, David Murray states, "It's exciting to see a long-time client and research consultant cross over to the supplier side where she can provide valuable insight and guidance to our clients. We are thrilled that Lauren chose to join our team and know she'll be a tremendous asset to MRSI and our clients."

At MRSI, Wagner will guide her clients through all phases of the research process by effectively translating business issues into research design and providing impactful consumer insights that drive strategy and decision-making. 

Wagner earned her Master of Marketing Research degree at The University of Georgia and an undergraduate degree in Business from Cal Poly.

She will be based out of the company's client services office in Irvine, CA.

MRSI Introduces New Hispanic Acculturation Model

MRSI's new Hispanic acculturation model helps marketers and advertisers more effectively segment the Hispanic market. This model goes beyond standard acculturation models that rely primarily on language preference and demographics, incorporating key attitudinal and behavioral dimensions. By incorporating these dimensions, the model can provide better insights on the Hispanic consumer, their perceptions, and their shopping behavior.

Acculturation is the process where cultural traits are adopted, lost, combined, and created. In turn, these traits have an impact on ideas, values, conventions, and behaviors.

The impact of acculturation can be far reaching. By understanding where a marketer's Hispanic audience fits in MRSI's acculturation model, he or she will have a more accurate assessment of the message nuances, brand imagery and media mix that's most effective in reaching this audience and impacting purchase decisions.

MRSI's vice president of Hispanic services, Miguel Martinez-Baco states, "Marketers and advertisers understand the tremendous buying power of the Hispanic market. So, the question is no longer "if" they should target Hispanics, but "how" to reach this audience effectively. When you look at what works and what doesn't, you'll most often find that successful Hispanic marketing campaigns are those that are culturally relevant to their intended audience."

Martinez-Baco goes on to say, "Given this, we felt acculturation could be an extremely useful tool in identifying cultural nuances that could truly make the difference in the relevance and ultimate success of a campaign. Many models however, rely primarily on demographics which don't paint the full picture of acculturation and specifically how this process impacts how a person behaves and interacts with the marketplace. So, we made it our quest at MRSI to develop a model that incorporates attitudinal and behavioral dimensions to give marketers greater insight into this group of consumers and at the end of the day help them segment and market to this group more effectively."

Learn more about Hispanic acculturation from MRSI!

Or, you can listen to our recent AMA podcast: Effectively Engaging Hispanics and the Role of Acculturation.

MRSI Introduces SocialViewSM Social Media Research Solution

SocialViewSM is a marketing research tool that synthesizes category or brand comments from social media, blogs and more into rich insights on the pulse of a brand.

SocialView helps marketers in industries including consumer goods, financial services, healthcare, and retail measure brand buzz and sentiment, factors influencing brand image and how this compares to competitors to uncover what's most important to their customers.

MRSI's president, Todd Earhart states, "The explosion of social media is truly a hot button issue for our clients. They know it's critical to have a fresh assessment of their brand's image. But, with millions of Internet users reviewing and recommending products and services each day, it's an increasing struggle to connect all those pieces to paint a comprehensive picture of what's being said about their brand. MRSI created SocialView to not only put those pieces together, but also shape that information into rich insights that help them to take action on potential issues opportunities."

SocialView fits into the research process at different stages. It can be used as a stand-alone project to gauge brand image and perceptions, as a listening instrument to identify opportunities for line extensions, for exploratory purposes prior to quantitative research, or in conjunction with brand image or customer satisfaction initiatives.

SocialView is part of MRSI's consumer insights solutions which also include ethnography, brand image and equity, segmentation, message testing, and customer satisfaction research.

Learn more about SocialView social media research from MRSI!

MRSI to Sponsor PMRG's Annual Member Survey

MRSI has been selected to sponsor the PMRG (Pharmaceutical Marketing Research Group) 2011 Annual Member Survey. PMRG is celebrating its 50th anniversary this year and we look forward to working with this esteemed organization.

Learn more about PMRG!

MRSI Promotes Three Employees

Laura Kleckner has been promoted to vice president, client services. Kleckner has over 15 years of marketing research experience with expertise in pharmaceutical and healthcare research across numerous disease states. She is currently responsible for account strategy, including designing actionable research initiatives to address business questions both at the corporate level and for brand specific initiatives. Kleckner's natural curiosity about human behavior, brands and trends results in an ability to provide unique, creative research solutions. Areas of specialty include concept/message development, advertising assessment, tracking, and longitudinal health research.

Ben Shooner has been promoted to account manager. Shooner has over 10 years of marketing research experience and most recently held the position of project director. Prior to that, he was a team leader at MRSI's national telephone interviewing center. In his new role, Shooner will oversee ongoing quantitative studies in addition to providing client service and analytic support.

Kelli Barger has been promoted to tab programmer. Barger joined MRSI in 2006 as an interviewer in MRSI's national telephone interviewing center and since then has held the positions of senior team leader and assistant manager at the telephone center. Barger is now at the company's corporate headquarters and her responsibilities include running data transformations and tabulations using SPSS Dimensions and outputting tables to HTML, Excel and PowerPoint.

MRSI Promotes Brett Simpson to Methodologist

Simpson joined MRSI in 2004 as an analyst where he utilized his statistical expertise to analyze data and interpret results into actionable solutions for our clients. Most recently, Simpson held the position of marketing sciences consultant where he provided support on research design and complex statistical analysis for MRSI's sales team and research clients.

Simpson's primary responsibilities in the methodologist role include reviewing sampling designs for custom research projects, designing/executing internal research on research efforts and presenting research on research findings at industry conferences, in addition to client consulting and assisting with new product development initiatives.

Prior to MRSI, Simpson was a marketing research analyst at Catalina Marketing Research Solutions. Simpson has a master's of applied statistics from The Ohio State University, along with a bachelor's in mathematics and a bachelor's in engineering technology from Shawnee State University.